Privacy Policy

Last updated: Aug 01, 2026

This Privacy Policy describes how StudioGenie.app (“StudioGenie,” “PortraitsGenie,” “we,” “us,” or “the Company”) collects, uses, and shares information when you use StudioGenie (the “Service”).

By using the Service, you agree to the collection and use of information as described in this policy.

The Service includes the StudioGenie website, as well as any mobile application we operate that links to or incorporates this Privacy Policy — regardless of the name, branding, or app store listing under which that mobile application is published. This Privacy Policy applies to that app in the same way it applies to the StudioGenie website.

1. Information We Collect

1.1 Account information

When you sign up, our authentication provider (Clerk) collects and manages your email address, name (if provided), and authentication credentials. We store a corresponding user record linked to your Clerk identity, along with your credit balance and generation history.

You may sign up or sign in using Google or Apple (“Sign in with Apple”). When you use one of these options, the respective provider (Google or Apple) shares your name and email address with us via Clerk so we can create or match your account. If you use Sign in with Apple, Apple lets you choose to share your real email address or a private, auto-forwarding relay address (ending in @privaterelay.appleid.com); if you choose the relay option, that is the address we receive and use to communicate with you.

1.2 Content you upload and generate

• Uploaded images — photos or images you submit to any generation tool (text-to-image, photo upgrade, style transfer, outfit try-on, image-to-image).
• Prompts — any text instructions you provide alongside an image.
• Generated output — the images produced for you by the Service, stored so you can view and re-download your generation history.

1.3 Payment information

When you purchase credits, payment is processed by Stripe. We do not collect or store your full card number or other sensitive payment credentials — Stripe handles that directly. We retain a record of the transaction (amount, plan purchased, date, and Stripe’s reference ID) to maintain your credit balance and for accounting/reconciliation purposes.

1.4 Usage data

We automatically collect technical information such as IP address, browser type, device information, pages visited, and timestamps of requests, primarily for security, debugging, and abuse prevention.

2. How We Use Your Information

We use the information above to:

• Provide, operate, and maintain the Service (including generating images you request);
• Authenticate your account and maintain your credit balance and generation history;
• Process payments and prevent fraud;
• Communicate with you about your account, transactions, or changes to the Service;
• Monitor, debug, and improve the reliability and security of the Service;
• Detect and prevent abuse, including violations of our Terms of Service (e.g., prohibited content).

We do not use your uploaded photos or generated output to train our own machine learning models.

3. Legal Basis for Processing (EU/UK Users)

If you are located in the European Economic Area or United Kingdom, we process your personal data on the following legal bases: performance of a contract (providing the Service you signed up for), our legitimate interests (security, fraud prevention, improving the Service), and, where applicable, your consent.

4. How We Share Your Information

We do not sell your personal information. We share information only as follows:

• Sub-processors we use to operate the Service:
  • Replicate — receives your uploaded images and prompts in order to run the AI models that generate your Output. Replicate processes this data under its own terms and privacy policy.
  • Stripe — receives payment and billing information necessary to process your purchases.
  • Clerk — manages your account authentication and identity data.
  • Neon (database hosting) and Vercel (application hosting and file/image storage) — store your account, generation, and image data on our behalf as infrastructure providers.
• Legal requirements — we may disclose information if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of StudioGenie, our users, or the public.
• Business transfers — if we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction; we will notify you before your data becomes subject to a different privacy policy.

5. Data Retention

We retain your account information, generation history, and generated images for as long as your account remains active, so you can view and re-download past generations. Uploaded images are transmitted to our AI processing provider (Replicate) solely to generate your requested Output and are not retained by us for any purpose beyond providing the Service.

If you would like your account and associated data deleted, contact us at support [at] studiogenie.app and we will delete or anonymize your data within a reasonable time, except where we are required to retain records (e.g., transaction records for tax, accounting, or fraud-prevention purposes).

6. Data Security

We use commercially reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you;
• Request correction or deletion of your personal information;
• Object to or restrict certain processing;
• Request a copy of your data in a portable format;
• (California residents) know what categories of personal information we collect and request their deletion, under the CCPA. We do not sell personal information as defined by the CCPA.

To exercise any of these rights, contact us at support [at] studiogenie.app. We do not currently offer automated self-service account/data deletion within the app — all such requests are handled manually by our team.

8. Cookies

We use only the cookies necessary for authentication and session management (set by Clerk) to keep you signed in. [If you add analytics, advertising, or other tracking cookies in the future, update this section to disclose them and, where required, obtain consent via a cookie banner.]

9. Children’s Privacy

The Service is not directed to, and we do not knowingly collect personal information from, anyone under 18 years of age. If we learn that we have collected personal information from someone under 18, we will delete it promptly. Contact us at support [at] studiogenie.app if you believe a minor has provided us with personal information.

10. International Data Transfers

Your information may be processed and stored in the United States, Canada and other countries where our service providers operate, which may have different data protection laws than your country of residence. By using the Service, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a notice on the Service before the change takes effect. The “Last updated” date at the top of this page reflects the most recent revision.

12. Contact Us

Questions about this Privacy Policy can be sent to: support [at] studiogenie.app